Only ask residents for information required to move an application or process forward
Here’s how to Only ask residents for information required to move an application or process forward
Optimize new digital tools for mobile devices.
Reevaluate and reduce requirements for printing applications and other forms. Increase capacity to accept digital submissions.
Identify opportunities to replace signature requirements with electronic signatures.
Inventory current non-digital licensing, permitting, applications, and enrollment forms. Work with the Office of Digital Strategy to identify opportunities to create digital versions of those forms.
Implement and enforce a mobile strategy. Include standards for making services accessible on mobile devices.
Create an Application Support Team to help agencies build, deploy, test, and maintain their applications.
Develop a cross-agency working group for mobile application, design, and research to share best practices and updates on ongoing projects.